Privacy Policy

All Incredible Exterior Cleaning
Trading as All Incredible Property Services Ltd
Last updated: April 2026

Introduction

This Privacy Policy explains how All Incredible Exterior Cleaning (“we”, “us”, “our”) collects, uses, and protects your personal information when you contact us, request a quote, respond to advertising, or use our services.

We are committed to protecting your personal information in accordance with the Privacy Act 2020 (New Zealand).

By using our services, you agree to the collection and use of information as described in this policy.

Information We Collect

We may collect personal information including:

• Name
• Phone number
• Email address
• Property address
• Photos you provide for quoting
• Service details requested
• Payment and billing details
• Communication history with our business

We only collect information necessary to provide our services.

How We Collect Information

We collect information when you:

• Request a quote
• Book a service
• Call, email, text, or message us
• Submit website forms
• Respond to advertisements
• Use our online booking system
• Upload photos for quoting

How We Use Your Information

We use your information to:

• Provide quotes and services
• Contact you about bookings
• Send invoices and reminders
• Improve our services
• Respond to enquiries
• Maintain records
• Meet legal obligations
• Send occasional maintenance reminders or service updates

We do not sell your personal information.

Sharing Your Information

We may share information with trusted providers only where required to operate our business, including:

• Accounting software providers
• Job management systems (such as ServiceM8)
• Payment processors
• Website providers
• Contractors assisting with service delivery
• Debt recovery agencies (if accounts become overdue)

All providers are expected to protect your information.

Storage of Information

Your information may be stored securely using cloud-based systems and business software.

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

Retention of Information

We retain personal information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Maintain business records

Disclosure Required by Law

We may disclose personal information if required to comply with legal obligations or lawful government requests.

External Website Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

Access and Correction Requests

Under the Privacy Act 2020, you may request access to or correction of your personal information at any time.

Contact us using the details below.

Privacy Breaches

If a privacy breach occurs that may cause serious harm, we will investigate and notify affected individuals and the Office of the Privacy Commissioner if required.

Changes to This Policy

We may update this policy from time to time.
The latest version will always be available on our website.

Contact Us

All Incredible Exterior Cleaning
Trading as All Incredible Property Services Ltd
021 445 806
www.allincredible.co.nz